Account Manager

  • Full Time
  • London, UK
  • Applications have closed


Company Description

Wish is a mobile e-commerce platform that flips traditional shopping on its head. We connect hundreds of millions of people with the widest selection of delightful, surprising, and—most importantly—affordable products delivered directly to their doors.

Each day on Wish, millions of customers in more than 160 countries around the world discover new products. For our over 1 million merchant partners, anyone with a good idea and a mobile phone can instantly tap into a global market.

We’re fueled by creating unique products and experiences that give people access to a new type of commerce, where all are welcome. If you’ve been searching for a supportive environment to chase your curiosity and use data to investigate the questions that matter most to you, this is the place.

Job Description

Account Managers at Wish are hunters. As a member of the EU business development team, your goal will be to develop an understanding of the Wish platform and its place in the e-commerce community, identify key opportunities within that community and pursue, persuade and close merchants.

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A successful account manager will be able to effectively identify growth opportunities and work with external partners and internal stakeholders to remove barriers and find solutions for merchants.

The ideal candidate is passionate about Wish and e-commerce growth at scale, has a strong innate curiosity, and the ability to thrive in a dynamic, fast-paced environment.

What You’ll Be Doing

  • Efficiently identify and aggressively pursue prospective merchants
  • Pitch prospective new merchants on the phone, at industry events, and at in-person meetings
  • Proactively manage technical and operational hurdles in new merchant on-boarding
  • Build and maintain strong, long-lasting client relationships
  • Work with merchants and wider team to help resolve issues and identify ways to improve the merchant experience
  • Effectively communicate & collaborate with relevant internal stakeholders
  • Collaborate with wider account team to identify and grow opportunities within your territory
  • Demonstrate analytical thinking and leverage data to drive decision making


  • Minimum 1-2 years job experience; exceptional recent college graduates will be considered
  • Knowledge of the online shopping industry, particularly with marketplaces & marketplace sellers
  • Previous experience in a similar marketing/sales role strongly desired
  • Highly competitive, smart, detail-oriented, relentlessly resourceful
  • Strong personal presence with excellent verbal and written communication skills
  • Excellent organizational skills including prioritizing, scheduling, time management, & proficiency in CRM systems
  • Team-oriented but has the ability to work independently
  • Agile individual with the ability to work autonomously in a demanding and ambiguous environment
  • Speak one of the following languages fluently: French, German, Dutch, Spanish, Italian

Additional Information

Wish values diversity and is committed to creating an inclusive work environment. We provide equal employment opportunity for all applicants and employees. We do not discriminate based on any legally-protected class or characteristic.

Employment decisions are made based on qualifications, merit, and business needs. If you need assistance or accommodation due to a disability, please let your recruiter know. For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.

Individuals applying for positions at Wish, including California residents, can see our privacy policy here.