Administrator – Team Support


Company Description

Best10 is a leading 10 week body transformation programme. We partner with our clients to create individual training and nutrition plans, guiding them through daily coaching and support, enabling and empowering them to reach their goals.

The bespoke plans we create for our clients come from a place of wanting to help, of honesty, and support. We want to be there, every step of the way, to partner with them. To create new paths, new routines, new joys, and new lives. That’s why the first question we ask every day is: How can we help?

Why We are hiring: 

Since launching Best10 in 2019, we have seen unprecedented growth in a short space of time. It’s more clear than ever – the fitness industry is booming, and we want to be at the forefront.

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To do this we need to curate a strong team of people to join us in this next exciting phase. You will work with some of the best minds in fitness and nutrition, and because we are a startup there will be opportunities everywhere and moments to reinvent – all while seeing your work create impactful and rewarding results for people everywhere.

Job Description

About the Role:

As the custodian of our onboarding process, you really need to be able to jump right in and be the remover of bottlenecks, the caretaker of loose strings, the unicorn of essential administrative duties.

Our new customer sign ups are increasing by the day, and we want someone to be there as the middle person between a new client and our coaches, CSMs and planners.

You would need to obtain a new client’s details, prepare information for their consultations, capture payments, and ensure that this new client is perfectly groomed to move onto the next stage. You will partner with our coaches, CSMs and planners to ensure that they are able to offer the best possible experience for our clients, all because of your excellent initial work. 

That’s why we need someone who is organised, can juggle multiple tasks, and can manage their own time and workload effectively, all while being in a remote environment.

Communication skills are also high on our agenda, as you will be in contact with our clients and your fellow team members throughout your working day. A vibrant energy, someone who enjoys a fast paced environment, who can think on their feet and thrive in a startup setting – that’s what we need.


Additional Requirements:

  • Proven experience in a fast moving environment managing multiple projects at once
  • Proficiency with Google Sheets (Gsuite) and Slack
  • Excellent time management skills and ability to multitask and prioritise work
  • Attention to detail and problem-solving skills
  • Excellent written and verbal communication skills

What we offer:

  • Best10 is still in the early stages so you will have an opportunity to be one of the founding employees at Best10
  • Competitive Salary and fitness benefits
  • Flexible work environment – we have an office but encourage you to take the time and work from home when you need to.

Additional Information

Our Selection process:

The more you share about yourself, the better. Relationships matter to us so in your cover letter, tell us about your fitness, nutrition or life journey.

Our first chat would be an informal conversation with Kate, our founder, to get to know you better. This would usually be at our office but due to current circumstances, it will be via Zoom, Skype, FaceTime or whatever tool you have access to.

The interview process (no more than 2 rounds) is designed to give you as much information and exposure to people in our team. We might also ask you to participate in a challenge or case study which you will present back to us.

We will also inform you of our hiring decision as quick as possible.

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