Fulfillment Services Manager


Job description

What will your job be like?

  • You will take responsibility for the co-creation and development of the Allegro Fulfillment service
  • You will take responsibility for building a strategy of searching and acquiring new Allegro Fulfillment customers
  • You will be responsible for preparing the Allegro Fulfillment customer service and management process
  • You will manage the account management team as part of the service
  • You will be responsible for the implementation of sales plans 
  • You will perform market analysis and ongoing monitoring of competitors’ activities
  • You will conduct discussions with clients and business partners
  • You will prepare trade offers, special campaigns and promotions for clients
  • You will prepare regular reports on the progress of the work performed
  • You will cooperate with other units in the company in creating processes, rules, rules of communication, service, etc.

Why would you work with us?

  • Via the Allegro home page, we reach 14 million customers daily
  • We create an e-commerce platform for over 100,000. small and medium-sized Polish trading companies
  • We build a number of tools for companies supporting them in the development of sales on the platform
  • For approximately 80% of internet users, we are the first choice for online shopping
  • 92% of our employees recommend us as a great workplace
  • You will be able to actively participate in various types of training organized in the company
  • You will take part in fairs and modern industry and development training
  • You will get space and tools to develop your competences in the most dynamic industry, which is e-commerce

For our part, we offer:

  • Startup work culture and stability of a mature organization
  • Informal work atmosphere in a professional team
  • Modern office and work tools
  • An employment contract with a bonus system
  • A rich package of non-wage benefits in the cafeteria system (medical care, sports card, cinema tickets, Allegro coupons, lunch card, co-financing for kindergarten and many others) – you decide what you use
  • English classes paid for by us after the trial period
  • Satisfaction with completed projects

The offer is directed to people who:

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  • They have documented min. 3 years of experience in managing a sales team
  • They prepared and implemented sales plans
  • They have experience in offering clients, preparing sales materials, etc. 
  • They have experience in the field of logistics, especially in creating procedures and tools for customer service
  • They worked or co-created processes in CRM systems
  • They know the e-commerce market and can identify market needs
  • Marketplace sales tools have no secrets from them
  • They think analytically and can draw conclusions from data
  • They have very well developed communication and presentation skills
  • They speak and write English very well
  • They are fluent in MS Office
  • They are focused on cooperation and business efficiency

Send us your CV and join Allegro!

To apply for this job please visit jobs.smartrecruiters.com.