Project Support Officer

  • Full Time
  • London, UK
  • Applications have closed

Community Links

Company Description

Community Links is a community charity, rooted in East London, providing support and opportunities to thousands of people every year. We have been transforming lives for over 40 years and are founded on two principles: to find new solutions to old problems and to deliver them with the whole community.

Our Mission is to support people in coming together, overcoming barriers, building purpose and making the most of the place they live in. From our base in east London we apply the learning from our local work to influence and achieve positive national change.

Our Vision is of Ready for Everything Communities: groups of people who support each other to overcome problems, prevent them from occurring again and help each other to thrive and achieve their goals.

In Health we have been commissioned by NHS England and different Cancer Alliances to deliver national cancer screening and early detection programmes in the community along with different screening take-up breast bowel  and cervical screening calling projects across London.

Jobs in Canada

Community Links are proud to be part of the Catch22 Group

Job Description

Community Links is running a variety of programmes across London to increase the take up of the adult screening programmes. As a Project Support Officer, you will be working on a national cancer screening and early detection programme on a 12 month contract.

You will support the London hubs to recover after COVID by receiving and preparing data and make sure compliance of GDPR is always follow.

You will work closely with our team of health facilitators, who deliver telephone support designed to increase cancer screening participation amongst populations who are less likely to take part, or have ‘low uptake’.

This programme is deeply rooted in our Early Action approach, the aim of which is to identify cancer at an early stage in order to provide relevant treatment before it is too late, so increasing survival rates. The service helps to create a community who are healthy, aware of the issues they face and ready to make informed decisions. You can read more about this programme on our website.

Your specific duties will include:

  • Contribute to the initial project process setup
  • Participate in the recruitment process of Health Facilitators
  • Train and support Health Facilitators
  • Make contact with GP practices to get their buy-in
  • Run searches on practices’ IT system (EMIS/SystmOne/Vision)
  • Coordinate and prepare data for calling
  • Schedule and coordinate sessional staff to carry out telephone outreach
  • Review calling outcome data template after each shift
  • Follow-up with Health Facilitators to ensure excellent quality of the calls
  • Regular report to line manager
  • Compile and track data for project on an ongoing basis
  • Reflect and document project process
  • Support project budget management
  • Process admin tasks (timesheet, expenses)
  • Team coordination and management
  • Participate in the evaluation of our programmes

Click here for Full Job Description and Full Person Specification



  • Educated up to A-Level
  • Degree would be desirable

Essential Skills

  • Knowledge of public health and wellbeing issues specifically on adult screening and calling as an outreach strategy
  • Knowledge of GDPR/Data protection/Confidentiality
  • Proven experience of project supervision
  • Data management skills and experience
  • Proficient in Microsoft Office Package skills, mainly MS Excel / MS 365
  • Effective communicator, both written and verbally
  • Excellent inter-personal skills and ability to develop and sustain relationships at all levels
  • Ability to work both collaboratively and independently
  • Multitasker
  • Flexible, adaptable, hard working
  • Effective team worker
  • Identify with and work to take forward Community Links mission and values
  • Awareness of and commitment to Equality & Diversity
  • Willing to travel and work flexibly
  • Desire to develop and undertake training as required

Additional Information

Contract:                    12 months Fixed Term Contract

Salary:                        £23,500 per annum pro rata

Hours:                        35 hours (may involve some evening and weekend work)

This post will be based at our main building in East London but you will have travel responsibilities to different GP surgeries across London.

All offers of employment are subject to satisfactory references and an enhanced DBS check, which is a standard Community Links policy applicable to this post. There is a probationary period of six months.