Technical QA Manager – eCommerce and API


Company Description


Together we make. Come make with us.


About us.

At Cricut®, we believe that we’re all born makers. When we built our first cutting machine, we saw the potential for a simple yet powerful tool to completely transform the way people craft, design, and DIY. Since then, we continue to innovate with new machines, platforms, materials, and tools, but that’s just what we do. Who we are is a bustling worldwide community, a means for connection, and an outlet for unbridled creativity. Join us as we place the power of handmade into the hands of ALL.


Love your work. And your coworkers.

Our company is made up of A+ human beings. We ask tough questions, entertain ideas outside of our own, and work together to make something bigger than ourselves. With Cricut® growing in China, the U.K., Australia, New Zealand, as well as Europe and South America, we’re on an unstoppable roll, satisfying that innate creative itch around the world. We train, develop, and celebrate great work with hallway high fives and promotions within. We also throw the world’s best Halloween party.

Enjoy incredible perks.

We take care of our team. From outstanding medical, dental, vision, and retirement benefits, to pet insurance, 401K match, life insurance, incentive programs, paid time off, on-site massages, phenomenal work-life balance, and employee discounts, we offer the best benefits package in the DIY consumer electronics industry. Period.

Like what you see? We can’t wait to meet you.

Job Description

Cricut is seeking an experienced and versatile Technical QA Manager for eCommerce and API QA teams who will be responsible for hands-on testing and qualifying our eCommerce platforms and API for product releases as well as providing a leadership to team. You will be responsible for testing new and existing features and communicating with development teams. You should be able to represent QA concerns in cross-functional team meetings and provide valuable end-user feedback to improve the customer experience.

This position requires deep understanding and working experience in eCommerce platforms, API and software development life-cycle, experience with a variety of testing techniques, experience in running automation test suites and strong written and organizational skills.

The successful candidate should be able to develop and execute an organized test plan to release high quality products to market on schedule.

Required Skills: 

  • 8-12 years of experience in testing different eCommerce platforms and API.
  • 3-5 years of technical leadership/management experience
  • 3-5 years of experience in Salesforce Commerce Cloud and/or Magento platforms.
  • 2+ years of experience in UI and API automation
  • Excellent knowledge on SOAP and REST API
  • Hands on experience in using Postman, SOAP UI and Fiddler for API testing
  • Expert level knowledge and hands-on experience in creating test plans and writing test cases.
  • Experience in executing automation test suites and analyzing results.
  • Hands on experience with testing, analyzing and troubleshooting communication between front-end and API / Web Services.
  • Experience in analyzing logs and debugging using debugging tools.

Good to have skills:

  • Experience in writing automation scripts in .Net/Java and Python
  • Experience in API automation using C#


This position requires a Bachelor’s degree in Engineering or equivalent.

Additional Information

What to Do Next: Please attach your resume including links to your portfolio where applicable. If you want to show your super powers in other ways – include that information too. You can be sure that Cricut® is an employer who values individuality, equality and diversity, so tell us what you’re all about. If you are a Maker or a DIY enthusiast, whether you think you are a good one or not, we would love to hear about it when you send us your information!

At Cricut®, we celebrate inclusion and diversity. Cricut is an equal opportunity employer and makes employment decisions based on merit. Cricut prohibits discrimination based on race, color, religion, sex, sexual identity, gender identity, marital status, veteran status, nationality, citizenship, age, disability, medical condition, pregnancy, or any other unlawful consideration. All your information will be kept confidential according to EEO guidelines. Cricut participates in E-Verify.