Service Technician


Team Modern Distributors Inc

Full Job Description

Modern Distributors was founded over 50 years ago and today it’s one of the largest independent family-owned wholesale distributors in Kentucky.

We are committed to providing the best possible customer service and are constantly evolving as a company to meet the ever-changing needs of the convenience store industry.

This position will perform routine and extensive preventative maintenance and repair procedures on equipment located within our customers’ facilities.

  • Duties & Responsibilities:
    • Perform troubleshooting, repair, and preventative maintenance on commercial beverage equipment including, but not limited to, coffee brewers, tea brewers, grinders, cappuccino machines, frozen beverage, and iced coffee machines.
    • Perform installation and setup of commercial beverage equipment.
    • Demonstrate effective trouble-shooting and problem solving skills.
    • Effectively manage time and resources to control costs, enhance efficiency, and meet commitments.
    • Effectively communicate with customers and staff.
    • Attend any applicable technical training and obtain any certifications or qualifications deemed necessary and/or appropriate.
    • Willingness to learn from experienced technicians and a desire to share knowledge with other technicians.
    • Desire to build customer relationships and develop a greater understanding of new and existing customer needs and expectations.
    • Desire to be an integral part of the team, building relationships with other team members.
  • Job Requirements:
    • Practice and Display Our Values
      • Optimistic Energy
      • Fairness
      • Teamwork
      • Customer Focus
      • Gratitude
    • Occasional lifting and/or carrying of equipment up to 70lbs.
    • Valid driver’s license.
    • Must be willing to be on-call occasionally on weekends and holidays for service requests.
    • Potential for 7-8 hours of driving time to and from jobs.
    • Potential for overnight stays for long-distance jobs or training.
  • Qualifications & Experience:
    • Must have prior maintenance experience and knowledge of manual and electrical tools.
    • Basic knowledge of plumbing, electrical, and refrigeration preferred.
    • Prior experience on foodservice and/or beverage equipment a plus.
    • Prior experience with espresso and/or specialty beverage equipment a plus.
    • Prior experience on refrigeration equipment a plus.
    • Prior experience on vending machines a plus.
    • Any sort of certifications or qualifications in any of the above areas a plus.
  • Experience
    • Service Technician: 1 year (Preferred)
    • Customer Service: 1 year (Preferred)

Modern Distributors, Inc is an Equal Opportunity Employer

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