Sessional Worker – Covid-19 Helpline Advisor



Company Description

Community Links is a community charity, rooted in East London, providing support and opportunities to thousands of people every year. We have been transforming lives for over 40 years and are founded on two principles: to find new solutions to old problems and to deliver them with the whole community.

We transform lives by our vision of ‘Ready for Everything Communities’ which enable people to support each other to overcome problems, prevent them from occurring again and to help each other to thrive and achieve their goals.

At Community Links we recognise the value of all our staff.  Our permanent staff, our sessional workers and our volunteers. It is this diversity of resource that contributes the right range of expertise to our operations, and at the same time provides flexible working for those who want it. We also agree to pay on or above the London Living Wage.

Job Description

Community Links delivers the Covid-19 Helpline, a programme supported by One Newham and funded through the London Borough of Newham.

The Helpline takes calls and emails from people across Newham and beyond, with advice and practical support provided in relation to most aspects Covid-19 related.

This includes information on self-isolating, vaccines, supporting people with government grant applications, signposting to internal and external services around advice, debt, housing, food and basics, and testing. The Helpline is a true holistic approach to supporting the needs of the local population in a time of crisis.

Working in scheduled shifts, the Helpline operates from 9:00am to 7:00pm, seven days a week.

Please click here for the role job description


Additional Information

  • Salary: £10.85 per hour
  • Contract: Sessional
  • Reports to: Assistant Director
  • Hours: shifts will include daytime, evenings and weekends

This post will be based in our office at 105 Barking Road.

You will be employed by Community Links as a sessional worker. Salaries are paid directly into employees’ bank accounts at monthly intervals, payment being made on the 23rd of each month.

Unless specified interviews may be arranged as suitable candidates are identified, so early application is encouraged.

At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.

To apply for this job please visit

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