Spa Attendant


RAFFLES

SCOPE AND GENERAL PURPOSE OF POSITION

Responsible for the overall repair of all spa departments and ensuring maximum efficiency, safety and uncompromising attention to Guest/Member service.

JOB RESPONSIBILITIES

  • Maintain cleanliness and report deficiencies of any equipment.
  • Assist in the operation of all spa departments as required.
  • Maintain the facility in peak sanitary condition at all times.
  • Maintain locker rooms in a tidy manner.
  • Check, clean and stock lockers when needed.
  • Maintain toiletries in locker room vanities.
  • Maintain linen inventory to and from laundry on a scheduled basis.
  • Direct Members/Guests to appointments and assist them in every way possible.
  • Assist Members/Guests with use of sauna, steam, whirlpool etc.
  • Ensure stocking of all spa amenities and toiletries.

ADMINISTRATIVE DUTIES

  • Adherence toΒ Standard Operating ProceduresΒ Manual.
  • Maintain inventory of supplies for the operations of the spa facility.
  • Maintain accurate records as required by hotel and government regulations.
  • Attend weekly/monthly facility operations departmental communications meeting.

HEALTH AND SAFETY

  • Follow and ensure that all Employees follow all safety procedures and practices.
  • Adhere to facility operations departmental emergency procedures/safety manual.
  • Ensure all departments adhere to all safety practices of Raffle Spas.
COLLEAGUE RELATIONS
  • Ensure operations department maintains a positive relationship with all departments in the spa and hotel.
  • Have a complete understanding of and adhere to the spa’s policy relating to safety.
  • Well versed in all spa operations (cross-trained).
  • Ensure Colleagues adhere to all spa standards as stated in the employee handbook.

GUEST SERVICE

  • Ensure the facility is in peak condition at all times (operations and cleanliness).
  • Ensure Guest/Member satisfaction at all times by ensuring that safety and service is always the spa’s first priority.

OTHER DUTIES

  • Carry out any other duties and responsibilities as assigned.

EDUCATION & EXPERIENCE

  • Minimum 1 year experience in spa or hospitality industry.
  • Safety oriented First Aid.
  • CPR ‑ Basic Rescuer.

To apply for this job please visit careers.accor.com.


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