Website SellAnyCar SELLANYCAR.COM
SellAnyCar.com offers a new, safe and convenient way of selling your car throughout the Arab world. Use our free car valuation service regardless of make and model to determine the best-used car price.
Take advantage of the professional and gratis car inspection and the fast car buying service by SellAnyCar.com – the perfect alternative to time-consuming and tiring advertisements.
SellAnyCar.com offers free car deregistration, part-exchange and settlement of bank loans and mortgages. In any situation, we offer you a fast, easy and fair car buying service.
To support the goal of providing our company’s customers/Dealers with a world-class experience. In particular, the Customer Service Officer assesses and recommends improvements in long-term operations, and creative initiatives to improve the customer experience.
- Actively call cold Dealers and make them participate in car auctions.
- Achieve calling and lead generation targets.
- Should have good convincing and sales ability to close deals.
- Answer calls/ handle customer inquiries/ route calls to appropriate department/ document all call information according to standard operating procedures.
- Monitoring service levels and contact centre volumes to make recommendations for real-time queue management.
- Responsible for escalating and tracking contact centre-impacting events such as system outages, access issues and volume changes.
- Ensuring that the contact centre meets daily and interval goals.
- Implementing customer win-back strategies.
- Implementing CRM campaigns
- Creating analyses and reports
Self-starter, time management, customer focus, individual accountability, team player and quick learner.
- Arabic- and English-Speaker.
- Ability to manage multiple tasks concurrently, including complex projects.
- Ability to effectively communicate to all levels of the organization and external parties including customers and prospective customers.
- Strong working knowledge of MS Suite (Excel, Access, Word).
- Self-motivated and self-directed, with a positive attitude.
- Experience in a customer-driven environment.
- Accepts responsibility, accountability and takes pride in work.
- Critical and creative thinking are essential.
- Must have a flexible schedule and be willing to work varied hours and days.
Medical Insurance for Self
To apply for this job please visit jobs.smartrecruiters.com.