Distribution Supervisor


Website SleepCountryCan SLEEP COUNTRY

Company Description

At Sleep Country Canada/ Dormez-Vous? We are passionate about all things sleep. We are a proud Canadian brand and sleep destination for all! We want to help all Canadians get a better night’s sleep.

Our Distribution Center (DC) associates play a major role in making sure each and every purchase ends in a happy face! As a Distribution Supervisor, you will play a major role in supporting an industry-leading operation and team. We love our employees as much as our customers; which, is why we can guarantee you will feel challenged and at home each and every day!

Working at Sleep Country Canada (SCC) is more than just a job; it is your opportunity to realize your full potential! We trust you to make the right decisions- you will be motivated and empowered every day to make a positive difference to your team, the customer experience, and the growth of our business all while working in a fun work environment.
Job Description

  • Provide day to day supervision of the work in the distribution center
  • Ensure your all Associates are trained to meet the work demands of the distribution center
  • Responsible for all aspects of performance management, staffing, training and development of their assigned workforce
  • Coach and develop Associates to meet organizational objectives and personal goals
  • Handle all administrative duties for all hourly Associates (vacation request, personal day, PIP’s etc.)
  • Manage overall department process such as debriefing processes, transfers and fleet (5 ton trucks) as required
  • Work closely in supporting other supervisors and overall delivery operations
  • Supervise home delivery, inbound/outbound receiving, and order picking
  • Run reports, route delivery trucks, handle store transfers & building manifests
  • Provide customer service and support to customers, sales and delivery teams by responding to store e-mails and incoming telephone calls
  • Ensure that all health and safety standards and regulations are adhered to
  • Facilitate weekly/monthly meetings


  • A post-secondary degree or certificate in logistics, supply chain or related discipline is an asset
  • 2 to 3 years of previous experience in a warehouse/delivery environment or in a supervisory role
  • Previous inventory and cycle count experience is required
  • Experience with RF picking and WMS/ERP systems (ie., Oracle) is a definite asset
  • Knowledge and understanding of provincial transportation rules and policies (i.e. log books, trip inspections, checking them over making sure they are correct and up to date, etc.)
  • Ability to effectively motivate and provide leadership direction, coaching, mentoring and performance management to all Associates
  • Collaborate, liaise and maintain strong relationships with external vendors, clients, customers, etc. as well as internal stakeholders
  • Excellent interpersonal, communication, presentation, and organizational skills
  • Work on a flexible schedule – 7 day operations where days off might not be on the weekend

Additional Information

Why work for us:

  • This is not just a job but a career with opportunities for growth and advancement
  • We are the proud winners of:
    • Great Place to Work
    • Great Place to Work for Millennials
    • Best Workplaces in Retail & Hospitality
    • Great Place to Work for Giving Back
  • We will invest in you and provide training, mentoring and continuous  development
  • Robust Medical & Dental Benefits
  • Tuition Reimbursement Program that covers professional AND personal development (yes, you can get reimbursed for your scuba diving classes!)
  • Associate Discount Program
  • Fitness Subsidy
  • Regular social events (we work hard and play hard)

Employment Equity
We recognize the importance of a diverse workforce and we, therefore, encourage applications from Aboriginal Peoples, women, members of a visible minority, and persons with a disability.

To apply for this job please visit jobs.smartrecruiters.com.

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