Logistics Coordinator



Company Description

At Sleep Country Canada/Dormez-vous? we are passionate about all things sleep. We are a proud Canadian brand and sleep destination for all! We want to help all Canadians get a better night’s sleep.

As a member of our marketing team, you will join us in promoting our passion for sleep to an entire country that depends on a good night’s rest! The Logistics Coordinator position will play a crucial role in ensuring that our print advertising effectively upholds our brand and communicates our current in-store products across the country.

Working at Sleep Country Canada (SCC) is more than just a job; it is your opportunity to realize your full potential! We trust you to make the right decisions- you will be motivated and empowered every day to make a positive difference to your team, the customer experience, and the growth of our business all while working in a fun work environment.

Job Description

  • Manage inter Distribution Centre transfers for Sleep Country for both retail and non-sale cargo, as well as the distribution of goods from various locations nationally
  • Manage Ocean imports to include overseas coordination with vendors, freight forwarders, carriers, drayage companies and customs brokers
  • Assist with all TMS on-boarding, compliance and enhancements
  • Manage various logistics and supply chain related projects
  • Be a key liaison between following up on daily freight deliveries, adherence to lead time and delivery windows, identification and following up of back orders and/or damages that occur
  • Track and complete daily KPI information and ensures that information is real time and accurate
  • Ensure that freight requirements are completed on a daily basis and scheduled based on defined lead times
  • Communicate with the distribution, product supply and sourcing teams regarding all day to day aspects of the logistics departmental matters pertaining to each group
  • Manage the freight requirements of goods that are purchased domestically and imported from various locations
  • Utilize the internal Adjustment form documents and accurately track warehouse receipts and damaged products on KPI trackers
  • Follow up with vendors on late shipments or damaged goods, to resolve issues quickly and mitigate customer back orders and impacts
  • Complete and communicate weekly Vendor Service Levels, internally and externally
  • Build positive relationships with internal and external customers and vendors through e-mailed service level communications
  • Ensure that Mid-Year and Yearly review presentations are created based on timeline provided by management
  • Execute cross docking chargebacks for all satellite regions nationally and receive the necessary supervisor approvals
  • Track service level information on national purchasing on the daily KPI tracke


  • A College Diploma or University Degree in Purchasing, Supply Chain, or Operations (or equivalent)
  • Minimum 10 years of relevant work experience in the freight forwarding/retail/wholesale business
  • Previous experience in supply chain and logistics software systems
  • Strong analytical and troubleshooting skills
  • Exceptional problem solving skills, critical thinking and project management skills are a must
  • Good communication skills (oral and written).

Additional Information

Why work for us:

  • This is not a job but a career
  • We are the proud winners of:
    • 2018 Great Place to Work
    • 2018 Great Place to work for Millennials
    • 2019 Great Place To Work
    • 2019 Best Workplaces in Retail & Hospitality
    • 2019 Great Place to work for Giving Back
  • Mentoring and continuous talent development
  • Robust Medical & Dental Benefits
  • We will invest in you and train you
  • You will have Access to and Education Fund
  • We will provide you with a Tuition reimbursement program that covers professional AND personal development (yes, it means that you can get reimbursed for your scuba diving classes!)
  • We provide a Fitness Subsidy
  • Regular social events (we work hard and play hard)

Employment Equity
We recognize the importance of a diverse workforce and we therefore encourage applications from Aboriginal Peoples, women, members of a visible minority, and persons with a disability.

To apply for this job please visit jobs.smartrecruiters.com.

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