Website HomeDepotCanada The Home Depot Canada
As an Order Picker, you will help continue to grow our online business and customer relationships by taking online customer orders and picking the product ready for customer pick-up or delivery in a timely manner.
Position Responsibilities:
- Pick, organize and verify orders for delivery or pick-up
- Utilize appropriate lift truck equipment to prepare customer orders (training provided)
- Working in a team environment to support customers at our service desk – includes general customer questions, taking customer calls, operating the cash register and doing product returns for customers
- Utilize computer terminals and/or Home Depot portable phones to check inventory, look up orders and notify customers when the product is ready for pick-up
- Ability to plan ahead for future deliveries and streamline the process
Experience/Knowledge Required:
- Ability to work a flexible schedule including evenings and weekends
- Computer skills are required in order to identify product and vendor information
- Previous forklift and/or lift truck experience is an asset but not required
- Time management and organizational skills required
- Excellent communication, customer service and problem-solving skills
- Ability to read delivery invoices an asset
- Knowledge of/hands-on experience with store products is an asset
- Candidates should be comfortable lifting merchandise to organize for customer pick up
What sets us apart:
- Health and Dental Benefits
- Growth and Career Advancement – including Tuition Reimbursement
- Profit-Sharing and Stock Purchase Plan
- Paid Training & Career Development opportunities
- 10% shift premium (Overnight roles)
- The Home Depot Core Values – Excellent Customer Service, Creating Shareholder Value, Entrepreneurial Spirit, Taking Care of Our People, Respect for All People, Doing the Right Thing, Building Strong Relationships, Giving Back
